All in-room technology used at The Peninsula Hotels (owned by HSH, or Hongkong and Shanghai Hotels) is designed and developed in-house by a team of electronic, software, and hardware engineers. HSH
Skift Take: Most hoteliers are still practicing triage, trying to stanch the flow of losses. But investing in automation and contactless tech can help boost operational efficiency, say executives at hotel groups such as Accor, Hilton, and Mandarin Oriental.
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