Airlines Will Tap New Tech in These Uncertain Times to Make It Easier to Change Restricted Tickets

Airlines Will Tap New Tech in These Uncertain Times to Make It Easier to Change Restricted Tickets

A passenger checks in for a JetBlue flight. Associated Press

Skift Take: Many travelers no longer want to take some trips this year for various reasons, even if their flights haven't been canceled. A new automated solution will speed up the pace at which airlines can rebook passengers by overriding the restrictions on tickets bought before the crisis.

— Sean O'Neill

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