Skift Global Forum 2019: How Accenture and Marriott Are Supercharging the Guest Experience by Empowering...
Skift Take: Marriott has launched a new tech platform that empowers its more than 700,000 associates worldwide to provide high-touch, personalized service at scale. Turns out if you take care of your people, they’ll do an even better job of caring for guests.
— SkiftX
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http://travel.atspace.co.uk/skift-global-forum-2019-how-accenture-and-marriott-are-supercharging-the-guest-experience-by-empowering-employees/
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