Accor Backs Chatbot Tech Builder Mindsay in $10 Million Funding Round

Accor Backs Chatbot Tech Builder Mindsay in $10 Million Funding Round

An airline passenger uses Iberia's customer service chatbot, Ibot, which is powered by Mindsay, a technology vendor that has raised a Series A round of funding. Iberia



Skift Take: The funding of French startup Mindsay may be small news. But interviews with its customers Iberia and CWT suggest that a second wave of chatbot technology has stopped frustrating travelers with as many misunderstandings as the earlier tech did. That's a big deal for the sector.

— Sean O'Neill

Read the Complete Story On Skift

http://travel.atspace.co.uk/accor-backs-chatbot-tech-builder-mindsay-in-10-million-funding-round/

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